Rebeca L.

I'm a professional Insurance Broker for over 25 years, meaning that I interact with customer service and performance of big companies daily and never work with an entity with so unprofessional lack of training CSR waiting time and unfair Co. After opening or trying to do so with no reason after over 12 calls and waiting on hold for over 12 hours they decided to close my account (that was never really open) with no explanation because they said they don't give reasons when they "Closed an account" They make me send copies of all types of ID's they made a three way call with my bank they verify everything, why they did that? Well who knows because no even a supervisor knows. What I know now is that my money is there in their account and now I have to wait for over six business day to get my money back, of course if is true what the last supervisor told me because every time you cal that company they told you one thing and they do another. Worst worst company to do business with, I never like to write reviews but I think this e*trade deserves it.