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1 Review by Reality

Apartments.com

Apartments.com

9/12/19

This is 1 of the worst places to live in Sanford by far!! Poor Poor Management! They never honor their business hours, they never anwser the phone. This is supposed to be a gated community, the gate has been broken for 1.5 years. You can never use the computer lab and the fax machine is always broken. The waterfall sprinkler in back lake has been broken for 12 months and it use to work and sound so relaxing, but the poor mangement and maintenance staff will not fix it! Anyone can steal your mail because the mailboxes are all broken and they have been notified to fix and will not! And the kids in the neighborhood bully other children and they allow for individuals not on the lease to cohabitate in others Apartments, you could be leaving to a pedophile and you wouldn't even know it due to them allowing this type of behavior even after reporting it to Management. The property manager will not even give you a call to let you know if they are filing an eviction or not, just so they can recoup the stipulation money and attorneys fees, they don't ever communicate and you will never see the actual head property manager, supposedly she is too busy and she only responds to emails! The rent is too expensive for all of the POOR business practices to be going on! You will be a number to them and all they want is your money, hence the ongoing revolving door of renters. Most dont stay after 1 or 2 years of renting! Today I went to submit a notice to vacate during business hours and the POOR mgmt disappointed as usual and said she doesnt have time to take care of a resident concern, due to her needing to show a future residence a unit, mind you it was 5:24pm and the office closes at 6pm. I was also headed to the restroom and she said Im closing the office and didn't have time! The nerve of her to say that when the rent is $1300 per month. The maintenance have entered my unit without my permission and while my kids were home, which is a violation of my lease and someone recently tried to break in. Which is grounds for me to break my lease. The next step is to report them to the state of Florida and the BBB! Also the after school program, which is supposed to be complimentary for children ages 6 to 12 was closed recently without any warning and if you are a parent, think about how this can effect your household! POOR POOR APARTMENT COMPLEX, ONE OF THE WORST IN 20 YEARS OF RENTING! DO NOT SUPPORT THIS COMPLEX, YOU WILL REGRET IT!

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