Spent many hours putting together a large order that I need quickly, within the production time frame stated necessary on Fine Art America's web site, and the "ships in 2-3 days" stated before I placed my order became "most orders ship in 3-5 days" after my order was placed (5, in my case, when I read my estimated ship date). I called customer service to inquire and was assured that I wouldnt receive my order on time. At least the rep was honest. While I was complaining and cancelling, I received something of a "Hear this all of the time" response. Totally, dishonest, misleading and deceptive - I want those hours of my life back.