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The ring that was sent was crooked. I went back and forth with customer service for 2 weeks partially because they are so hard to get a hold of and because they didn't want to take their crooked ring back. So much energy wasted on them and in the end they took it back but I had to pay shipping on their defective ring. Buyer beware! You can see that the prongs on the bottom are uneven.
R C.'s review of Jeulia earned 3 Very Helpful votes
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Nothing at all like the picture like at all and then when I asked to refund it immediately upon...
Hi, we do feel sorry to cause you any inconvenience with this purchase. Could you please offer us your order number or the name/email you used to place the order? So we can find your order and assist you better.If the item you received is broken, defective, or has an incorrect engraving, Jeulia will absolutely be responsible for it. Please contact our customer service at service@jeulia.com, we will look further into your issue.