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Ray Y.

Contributor Level

Total Points
80

1 Review by Ray

  • Kogan.com

1/19/21

Purchased a vaccum on kogan in Dec 20 as a pre order. Stated will ship out no later than 3/1/21. No one notify me that item will be delay until I sent them email. Customer care replied my email that the vaccum will ship out on 13/1/21. Sent a email to them on 15/1/21 and told me delayed to April. If there is delayed, why not telling customer by email at least and I have to found out by myself? And they refused to refund 10dollars kogan first as I only used that once for the vaccum? It's ridiculous and unacceptable. Never buy anything from kogan

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