I purchased a skirt, but received wrong colour one. There is no exchange, and if I return, I have to pay deliver fee again. I don't know why I have to pay for their mistake.
Hi Ray, sorry to hear that you have received an incorrect coloured skirt, if this has happened we will pay for the skirt to be returned to us for a full refund including the initial delivery charge so that you do not lose out in anyway. If you would like any assistance with raising a return or to have any of this clarified please do call us directly on 02 8081 0972, we look forward to hearing from you
Hi Ray, sorry to hear that you have received an incorrect coloured skirt, if this has happened we will pay for the skirt to be returned to us for a full refund including the initial delivery charge so that you do not lose out in anyway. If you would like any assistance with raising a return or to have any of this clarified please do call us directly on 02 8081 0972, we look forward to hearing from you