The event was cancelled and after a 2 hour drive we found out. The event was at 2pm they told us we had to attend the new event at 7pm we could not. I called the company to let them know. We were told we were out of luck if we could not attend that event it was on us. The person helping me then hung up on me. I called back and the same guy answered the call i asked for a supervisor he came back on in the same voice said he was the supervisor and said he would review it and asked me to hold. After a half hour he hung up on me. This company should be investigated by the FBI and shut down. It is a scam i lost hundreds of dollars wish i would have came to this site first. I thought i was buying tickets direct that is my fault. I called the event they say this happens all the time and they are working on ways to shut down theses sites