I needed to get a copy of my birth certificate to renew my passport. But the thing is that I didn't have time to drive to the state offices. Thanks to this company, I was able to order it online. They sent me a detailed e-mail with all the steps to follow, which was very helpful to avoid any error. Three days later, I received my birth certificate. All without having to lose time driving and waiting long lines. Things were handled with efficiency. And here's where comes my advice: ALWAYS double check everything before sending anything. I'm quite sure that most of the people didn't check twice their application before sending it straight away.