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Raymond P.

Contributor Level

Total Points
80

1 Review by Raymond

  • Rvinyl

11/13/20

We purchased a vehicle wrap for our car which was going to be displayed in a auto show in MD. We were shipped part of the order and proceeded to start the wrap of the car. When the rest of the order arrived we continued to do the wrap when it was notice the wrap was not the same it was similar but not the same. We contacted the company customer service department and were given a run around. They said it was the same as the previous just a different run. Well there you have it in a nut shell not the same a different run. We asked if they could send a new one as they were not the same and it was a noticeable difference from the original run. They responded per our policy we do not refund we would have to spend another $800 to get a new run and no guarantees it would be the same as original. We sent several emails to try and resolve this matter and made contact with company and they told us that was there policy and they would not refund the money and they hung up. RVinyl is the worst company we have ever dealt with and we would not recommend their product to anyone.

Tip for consumers:
Don't buy from them they do not back the product

Products used:
We were unable to get another product in time for the car show so they took car with out the wrap

Service
Value
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