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Raymond F.

Contributor Level

Total Points
83

1 Review by Raymond

  • Epson America

4/7/21

Bought 4 epson FX-890II-N and 2 DFX-9500 printers in 10/2019, all advertised with 3 years warranty.
Tried to get FX-890IIN serviced on 04/07/2021, their web site claimed it is out of warranty? They don't seemed to honor it? Bought them directly from epson and provided their order #.
So far no cooperation, been in business since 1985, guessed I will have to recommend Okidata?
Such sad company...

DO NOT EXPECT EPSON TO BACK THEIR PRODUCTS...

Tip for consumers:
They are not honoring their 3 years warranty

Products used:
dot matrix printers

Service
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Raymond F.'s review of Epson America earned 3 Very Helpful votes

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