RayLynn s.

I am going to edit there website. Until they give me my whole refund that made other website did you know the money they give them they make new websites every day. They used us. that what that paypal for. I seen a new website yesterday.

They have the worst service and plus I am going get marry next month i order on Oct 19. I told them right of the bat I need the dress whole thing white the mess it up. I get a phone call this last Sunday www.Dressale.com that the mess up. He wouldn't give me reason what happened. I told the company i want there phone number everything they said they don't do that. I said i want a refund. They gave it back like 1 day then took it back. Then I get a message that they send it to me I don't want it at all. They have the worst Custer service. I try to talk to be people before I never been treat like in my tired life every. I think they need to refund everyone money. They treat people unfriend. Plus i try to talk to those people and they would even talk to me on the chat windows at all they would hang up on me all the time or stop talk to me also I thought that would total rude. I would say are you there hello no one would answer back. They did that to me 4 times. I of those Lady, Men was tell me you never pay your bill she said you order 2 of them i said what are you talk about i never order 2. I had to prove that I pay it, she was treat really rude to her I told her I wanted my refund she told me they would call you 12 hours they never did. Before that Sunday night they say they will get in touch with you 24 hours i never heard from the company also at what so ever. This is why i want my money back they don't even tell you what they are doing. This is another reason they should have a phone if some going on they should give it to you if some going you can get in touch with them. Instead of this stupid chat window and get with this rude people don't know what going at all they are very rude in the first place. They didn't even listen to me. I don't want nothing to do with them they have the worst site i ever been at in my life. I think everyone shouldn't ever go there again. Report them. Get them off then they will get lose there site and total and they will not be on busy no more. They will have better company that will help people that them. We don't need people who rip off people and wont refund your money at all. You never get your dress or they mess them up or mess them up. We need to take them down. They have did the worst for me. I need my money back for real. I know there been other people Complaint on them also. I want them taken care of thank you for my time. I am only 5 foot tall.
Spend over 254.95 on my Wedding dress. They do have a lot fraud. In there company. They wont help you period. Let me show you what this. RayLynn: ******* I need my money refund
Lucas: I'm sorry for the delay. I'll be right with you.
Lucas: Thank you for waiting. I'll be with you in just a moment.
Ray Lynn: Lucas if you guy don't send me my money back
Ray Lynn: I want a full refund of my you all own me
Ray Lynn: from my wedding that order
Ray Lynn: Lucas i know you still there
Lucas: Please email to *******@dressale.com， write down your order number and problem, we need your email to confirm and as record My colleague will confirm the problem and solve it ASAP
I have don't this. They don't listen at all.
Chat InformationYou are now chatting with 'sandy'
Chat InformationHi, friend. How may i help you today?
Sandy: Hi, this is sandy
Sandy: what can i do for u plz
Raylynn: sandy your company sent me a dress with 2 codes 1 being ******* nbut go0t chargesn for it
Raylynn: I also told you im as as a hobbit. Im 5'0 how can you help me please send me a refund of both purchases i have the purchase numbers for you ******* and *******. I can tell you if your company is sham you will be hearing from my lawyer who happens to be my son in law thanks you.
Sandy: I'm sorry for the delay. I'll be right with you.
Sandy: let me check
Raylynn: excuse me sandy, I am a very unsatsfied customer. Saying yull be with me in a second means nothing i need a response asap or my son with file charges, because this is not a B. B. B company. So please get back to me.
Sandy: As i checked, you have sent us the email to our customer service, my colleague will hanle with you
Raylynn: that is not satisfactory, my wedding is december 11th i will need a full refund of both purchases, and a package and label fully paid so i can send the dress back to you thanks.
Sandy: The dress has shipped to you
Sandy: have u got it?
Raylynn: yes i have recieved it. Which is why i responded to you. So far have not gotten one solid answer. Its been rep after rep. So please let me know asap. Thank you
Raylynn: I told you i have the dress already
Sandy: ok.my colleague will handle with you
Color may vary by monitor
25
This is a finished dress tailored and photographed by dressale.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
Transaction ID: 2KC*******C*******P
Hello Ray Lynn Sylvester,
You sent a payment of $254.95 USD to DRESSALE. (*******@maso.hk)
It may take a few moments for this transaction to appear in your account.
Merchant
DRESSALE
*******@maso.hk
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Ray Lynn Sylvester
222 partridge lane
Mesquite, NV *******
United States
Shipping details
The seller hasn't provided any shipping details yet.
Description Unit price Qty Amount
Dressale Purchase
Item# Receipt-******* $254.95 USD 1 $254.95 USD
Subtotal $254.95 USD
Total $254.95 USD
Payment $254.95 USD
Charge will appear on your credit card statement as "PAYPAL *DRESSALE"
Payment sent to *******@maso.hk
ID: 1-*******
Plus they charge me for 40.00 ups also.
If you want there true address pm I have it.
Customer Service:
For questions regarding order status and other after-sales supports, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by Submitting a Customer Service ticket. You can also email us at *******@dressale.com. We will respond within 1 working day.
Sales:
If you need information before you buy, you can start a Live Chat with our online sales representatives. If you are not comfortable with real time chatting, you can also email us at *******@dressale.com. We will respond within 1 working day.
Our Office in The United Kingdom is SAIR LIMITED. The address is Third Floor, 207 Regent Street, London, W1B 3HH.
Our Office in HongKong is JARDE（HK）LIMITED. The address is UNIT 04,7/F BRIGHT WAY TOWER NO. 33 MONG KOK RD KL, HONGKONG.
Copyright:
For copyright issues and the other legal issues, please email us at *******@gmail.com. We will respond within 1 working day.
I have notice where you order your dress they have different website. They don't keep there word also.

There address if you want have it www.dressale.com
2 Floor, BUILDING 1, NO. 8 CHANGTING ROAD, SND
SUZHOU CHINA, PEOPLES REPUBLIC ******* PHONE *******7153

They called me today and told me that they don't know how to refund me my money on the credit card. They have no ideal how to do that. That is another reason you don't want to go thur www.dressale.com