I have never and mean never been so dissatisfied with a company in my life. Purchase a tv online and given a shipping date. Waited but no tv, I called to be told it is not in stock and re bought after cancelling original order. Was told all is well and when the tv would arrive on Friday the 3rd. Wrong. Told again another date which date it was not in. I was told it would not be in until Tuesday the 7th. I called the customer service and spent some time and in a kindly manner tried to resolve the matter. The manager would not take time to speak to me. BTW I had already sold my old tv trusting in bestbuy.