Thumbnail of user rayf206

Ray F.

Contributor Level

Total Points
166

2 Reviews by Ray

  • Premier Motorcycle Transport

7/28/20

This company has very poor followup customer service.
Kristian Hallbert was great to sign me up and schedule my HD pickup.
I was told on the previous Friday that they do Tuesday and Thursday pickups the next week.
They called to today, Tuesday, to tell me that they won't pick up my HD until Thursday and that I have to pay the Copart and extra 50.00 for storage.
I asked to speaker with a supervisor and the lady on the phone just replayed I'll cancel your order and hung up on me.
I wish I received her name so I could add her name to the review
Went with another company and they will pick it up today
Ray

  • WeatherTech

1/6/20

Their customer service sucks. It's really hard to return a product that you ordered from them.
You fill out their RA form online and no one gets back to you.
So you call and you are number 287 on MOnday morning at 6:00am
Do not order from them direct
Customer service is the worst in the industry
Ray

Ray Has Earned 6 Votes

Ray F.'s review of WeatherTech earned 4 Very Helpful votes

Ray F.'s review of Premier Motorcycle Transport earned 2 Very Helpful votes

Ray hasn’t received any thanks yous.

Ray doesn’t have any fans yet.

Ray isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jerrya389
6/15/22

Beware of Premier Motorcycle Transport. They are very fast to respond to inquiries and very quick...

Thumbnail of user walterz88
6/3/22

Kristian is a gentleman until you pay, then fails to return calls and emails. Got refund after...