Since Catherines decided to close all it's stores, I have to buy off line. On August 18th I placed and order for under garments in the amount of 31.38. It was against my Catherines card. On the 21st of August they notified me that my order would be delayed. However, on September 1st they billed me for the garmets which have never shipped. I've left messages, I've tried to call, I've tried to get ahold of them, but their customer services is some third world country that speaks no english and they are telling me that they can't do anything about refunding my money (my card has been paid off since then) or ship my garments. Catherine's is impossible to do business with now!