I ordered a wheelchair blanket for my mother. Website said it was in stock. 2 weeks later the order hadn't shipped. I was told it would ship shortly. A week later I called again, the order still hadn't shipped. I cancelled the order. 2 weeks later no refund, despite me talking several times to Rio, and I also left a message for Yidi Hesrchkowitz, the CFO. Yidi never called me back.
I disputed the charge with my bank, they are refunding me.
Here is Yidi's linked in page:
https://www.linkedin.com/in/yidi-hesrchkowitz-*******b/
Update:
Ray
I am sorry you had a problem with your return, please call me directly at *******140 ext 9201 and I will do my best to relsove your return - Joseph
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Hi Joseph,
Thanks for responding.
I don't want to waste any more of my time dealing with 1800wheelchair.com
Why don't you just make sure all pending refunds are completed?
Note that of Feb 10,2018 I still have not received my refund.
Update Feb 13,2018
I was refunded the full amount after disputing the charge with my bank who refunded me after 1800wheelchair never responded to them.
Ray
I am sorry you had a problem with your return, please call me directly at 1-800-320-7140 ext 9201 and I will do my best to relsove your return - Joseph