I ordered a boa from this company guy on the phone was great very helpful his boss on the other hand is a rude piece of $#*! i wated over a week with nothing i face booked him and he was like i will not ship unless weather is above 30s i explained i get snakes all the time and everyones cut off is 15 degrees he called me a lier and acused me of hurting animals i told him look i paid u over a week ago and now im fighting with u for my snake he told me ppl have no problem wating till spring i said im not waiting he flipped on me and refunded me my money wich was the tied in a week long refund period