Ordered on 18th May, web site good.
Confirmation said delivery in 7 - 10 days, acceptable as made to measure.
Not arrived on 29th May, 11th day, so contacted via on-line chat who confirmed the would be arriving in 7 - 10 days. I said OK but today is day 11, they responded they will check and get this moving.
Finally on Monday 31st May, day 13 I get an email saying ready to ship and delivery date is 3rd June, day 15, by FedEx. So I check on FedEx and the delivery was moved to 5th June, day 17. Checked again it is now moved to 7th June before 12noon, day 19. It is now 11:21 on 7th June and you ask for feedback.
You set expectations at 7 - 10 days. Now on day 19 the delivery is scheduled. It has 35 minutes to arrive or again expectations will not be met.
refer to previous report/description.