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Total Points
80

1 Review by Ray

7/8/21
Verified purchase
• Updated review

OK, it is now the 8th June and the covers have arrived
You will see in my previous review I said they were ordered on the 18th May and they gave me an expectaion of delivery in 7 - 10 days, 25th - 28th May so it took 16 days.
However on inspection I am very satisfied with the fabric quality and would order again.

As I said, ordered on 18th May and they gave delivery as 7 - 10 days.
I contacted them on 29th May, 11th day, they at tha time said 7 - 10 days, I said this is now the 11th day, they said they would chase.

Reason I chose this business:

Internet search

Reason I chose this product:

Needed for garden

Service
Quality
Order information not correct
7/7/21
Verified purchase
• Previous review

Ordered on 18th May, web site good.
Confirmation said delivery in 7 - 10 days, acceptable as made to measure.
Not arrived on 29th May, 11th day, so contacted via on-line chat who confirmed the would be arriving in 7 - 10 days. I said OK but today is day 11, they responded they will check and get this moving.
Finally on Monday 31st May, day 13 I get an email saying ready to ship and delivery date is 3rd June, day 15, by FedEx. So I check on FedEx and the delivery was moved to 5th June, day 17. Checked again it is now moved to 7th June before 12noon, day 19. It is now 11:21 on 7th June and you ask for feedback.
You set expectations at 7 - 10 days. Now on day 19 the delivery is scheduled. It has 35 minutes to arrive or again expectations will not be met.

refer to previous report/description.

Reason I chose this business:

Found on internet

Reason I chose this product:

Needed for garden seats

Service
Quality
Ordered on 18th May. Confirmation
7/7/21
Verified purchase
• Previous review

Great difficulty completing the purchase.
The system kept on hanging.

Quality
Great difficulty completing the purchase
6/17/21
Verified site experience
• Previous review

Great difficulty completing the purchase.
The system kept on hanging.

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