Post Nord is definitely is one of the worst postal services.
I am living in Sweden. My friend sent me a small package less than 2 kg that was one video game from väröbaxka varberg to Jönköping but I never receive it.
I contact the Customer service and explain the missing letter but they just apologized and they said they are not able to help me because it does not have any tracking number and nothing happened.
It seems the postman stole the video game or something in the distribution house happen.
I am so sorry for such a big name "Nordic post" for an untrusty company and irresponsible workers.
I hope they take consideration of all the negative review about them.