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Christmas gifts
The customer service does not care what problem you had with your order or the billing. There is no phone number posted and when you email them, they send you some generic message showing they did not read your email. If you email them again, they simply just go back and forth saying they found no problem and will not refund.
I cannot do business with a company who operates this way. If you shop at places like ebay, amazon or legitimate online stores, you at least receive any refund that is due for negligence on the companys part.
Raven R.'s review of LightInTheBox earned 3 Very Helpful votes
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It took longer than I expected for my order to ship but I was really happy with everything!
When I ordered the Medusa hoodie, it got here in the time it was supposed to, no later. The...
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=16450759 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.