Raven R.

I ordered a couple pairs of boots for Christmas gifts, after using their website that gives you no information like a week later received a letter in the mail (why not an email, quicker?) stating I needed to pay a down payment, fine okay but it needs to me a money order or check and it needs to be mailed in (stupid and very slow process). I mailed it in, over a week later after receiving the money order they send me an email stating the order will be processed. I emailed them and asked if I would receive them before Christmas? A couple days later they email me and tell me that the boots are out of stock and won't be shipped until mid February. I don't know how these people stay in business, it's a freaking joke. If you are thinking of shopping at Mason easy pay, I would rethink that. They are slow, their processes are ridiculously slow and so stupid and I feel like they don't care about the customer at all.