Raquel H.

Being a new donor I'm considered a red which means that a new employee or a trainee it's not supposed to be sticking me. To go on with my complaint is that I gave the gentleman the opportunity to stick me because he stated that he was one of the best ones. Unfortunately he couldn't get my vain right so my machine Kept on beeping and finally they came and re stuck me. Well Well unfortunately the second person that stuck me didn't do a great job either which a manager had to come and help adjust but to my disappointment that didn't work so I lost a whole bowl of blood. It was very emotional to me due to me asking the employee since way earlier to just take me off because it was a discomfort. So now I'm deferred and I lost to be able to get all my donor fees. I'm a medical assistant and I guided them to my vain and it was still a fail just heart breaking when they don't take you seriously at all! All of this could've been prevented. What was more painful is that both of arms where bruised. Wish I would've saved the pictures but I didn't.