We started using iPostal1 less than 2 months ago and our experience has been terrible. We received an important mail and requested to have it scannned and sent to us. We know that it was received but fail to get the information despite the fact that a few weeks have passed. We have tried customer service but they have been completely useless and are not even able to give us a proper feedback. It seems that they have no proper quality control of the locations in their network. I wish I had known this before and would strongly recommend users to look elsewhere.