Thumbnail of user ranin1

RANI N.

Contributor Level

Total Points
81

1 Review by RANI

  • Costco

8/14/17

This is the worst wholesaler that I have ever seen in my whole life with the poorest customer service. Low quality and unskilled staff with unethical behaviour toward customers are disgusting. They are checking your membership card picture with you at entrants then need to be checked again at the till by the grumpy cashiers and eventually, your shopping trolly is being checked to match your receipt with shopping items at the exit by other staff which shows Costco negativity and untrustworthy view toward its paid customers. It's really humiliating and disgusting policy. Above these things, we need to pay annual membership as well. This was my last visiting although my card has not been expired yet. The products prices are not at all also competitive so I believe very soon or late the most businessmen will be boycotting Costco...

Shame on the board of directors who have forgotten the real objectives of the company and obviously their shareholder's strategies which should be maintaining customers with good customer satisfaction to maximise profitability. But with this poor customer service that they are following the future of the company will be miserable and eventually will be collapsed...

RANI Has Earned 1 Vote

Rani N.'s review of Costco earned a Very Helpful vote

RANI hasn’t received any thanks yous.

RANI doesn’t have any fans yet.

RANI isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robinm1552
Robin M. reviewed Costco
3/19/24

Left front door OPEN, lights on, and snuck away so they didn't have to install or haul away....

Thumbnail of user sharonm3563
Sharon M. reviewed Costco
3/5/24

When I went to check out in the scan your own, someone ran my items for me. What is self check...