Randy W.’s Reviews of LegalZoom & more

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6/5/19

I used legal zoom and wasn't happy with what they provided.So I thought I had canceled it. Checked my credit card statement was billed for another month. Started searching for a number to talk to a live person. Wasn't any number that I could find that gave me anything but a recording or if I knew an extension number but didn't give any type of a index. Finally just typed in 4 number and got a live person, told him my situation and he said he would transfer me to someone that could help. Next thing I know I was transfer right back to there main number with nothing but recordings. I can see that they do all they can to stop you from canceling.

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LegalZoom S. – LegalZoom Rep Over a year old

Hi Randy, we're very sorry you haven't had the best experience when trying to cancel and we really want to make things right. Please send your request and account information to a manager directly via help@legalzoom.com.