I used legal zoom and wasn't happy with what they provided.So I thought I had canceled it. Checked my credit card statement was billed for another month. Started searching for a number to talk to a live person. Wasn't any number that I could find that gave me anything but a recording or if I knew an extension number but didn't give any type of a index. Finally just typed in 4 number and got a live person, told him my situation and he said he would transfer me to someone that could help. Next thing I know I was transfer right back to there main number with nothing but recordings. I can see that they do all they can to stop you from canceling.