Randy T.

NEVER use this company and CERTAINLY NEVER BE A HOST. Because they accept bitcoins, they are a magnet for hackers and thieves. I had guests for six weeks, but someone hacked into their system and had a LOT of my money transferred to an anonymous bitcoin account in Spain rather than my bank in Los Angeles. 9 Flats never let me know there was a change and when I contacted them, they first said they would take care of it, then immediately backed off, then stalled, then ignored me, then had the nerve to suggest I "contact local law enforcement" as if the Los Angeles Police Department would fly someone to Spain to try to track down some $1,500 of untraceable currency. They lied, said they had contacted me and I had "approved" the change as if anyone in L. A. using US dollars would suddenly want bitcoins in Spain. It was obscene what they said/did as well as absurd. NEVER use these people. I have hosted with Airbnb, Wimdu, and Roomorama. I have NEVER had any problems with any of them and in fact am a Superhost with Airbnb. I view 9 Flats as immoral, corrupt and, like I said, a magnet for international hackers. Use them if you want to be ripped off.