It takes forever to save up enough points to cash in, seems over a year, so this time when I was getting close to cashing in, all of the sudden half of my points disappeared. So I emailed them and got the run around, for over 3 weeks, before FINALLY they put my points back in my account. So, my point is, keep a close eye on all your points, on ALL sites.
Thanks for the 5 star review, Randy! :)