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Lifts plus depot

Lifts plus depot

7/15/14

Contact these people at your own risk. I am still waiting for my deposit refund.
I paid the deposit in early June, they called me a week later and scheduled the install for July.
On the date of the install I did not hear from them.

I called the office number several times and the answering machine is all that I ever got. I left messages, no response.
I called the mobile number that was used to call me to schedule my install. No answer, I left a message, "Shawn" text me back and said he was in a meeting. I text him back requesting a return call.

I didn't hear back until 9pm via text saying his guys were broke down and he would try to get a sister company to do my install.

I didn't hear anything back from him until I sent him a text the next day at 12 noon. He replied and said the sister company was booked for the next 3 weeks.

I asked for a refund, he replied and said ok. I haven't received my refund.
Update: after waiting a couple of days for my refund or some response saying it was on the way. I sent him a text asking for a receipt because I had not seen any activity on my account, no response. I waited 24 more hours and sent him another text saying that this seemed like internet fraud and I would not contact him again I would report to authorities instead. He sent me a text calling me a jack*ss and said that's why he didn't send a truck down here to me, and that he had written me a check for the refund and he mailed it.

It has been over a month and I do not have my deposit back nor a lift installed.

Do business with them at your own risk!!!!
their site is liftsplusdepot.com
their numbers are 540-358-0006 and 540-903-6405

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js525
11/2/18

Owner (Shawn) is in need of a 1 hour course in customer service. He complained about everything...