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Do not order from this company. I ordered my products on 2/15. I had ZERO updates from them after they took my money. On 2/28 I messaged them asking when I would receive shipping updates. They told me it would be shipped by 3/6. Here we are 3/14 and I have zero updated shipping information for an item I needed this week. No place do they say it could possibly take over a month to receive your items. I've now asked for a refund twice and the answer is always a generic "your items have been shipped out" response. Absolute rip off. I order a ton of merchandise online and this is BY FAR my worst experience ever.
Randi N.'s review of DressLily earned 3 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Randiļ¼
We are sorry to hear you are having issues.
Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.
The total time it will take to receive your item is the processing time plus the shipping time.
We are very sorry to inform you that we have already shipped out your order. Therefore, we are unable to cancel the order for you now.
In order to give you a suitable solution to solve this problem would you mind send us your valid order number?
We are always happy to assist you.
Dresslily Customer Support Team