The whole thing is a scam. They put you on autorenew without asking or informing you and then when you can't message others because the site refuses to allow contact with others because they only want you to contact people they think you should contact regardless of what people set their filters at this crosses the line to theft by deception.
Then try to get your money refunded because they only allow you to contact people who are 10 years younger and look 30 years older... I refuse to date Zombies or play re-animator sorry...