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Randall B.

Contributor Level

Total Points
82

1 Review by Randall

  • eSurranty

10/12/16
Verified purchase

It's been a month or more & other than a meager email of a delay is all I've gotten from you. What's the status of it? Can it be repaired?... if so how long will it be? Or am I to get a new phone. Communication has been very bad from you on this & my patience grows shorter daily. RB

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Rachel M. – eSurranty Rep

Our policy and claim notes show that after 3 mechanical malfunction claims of the same issue, you were sent a new device.

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