I ordered a personalized charm and a leather bracelet which did not arrive. I wrote an email to soufeel and they were really supportive and sent me the products again and now I love my red bracelet and the charm with my boys. I ordered before and I really like soufeel. All charms and bracelets are much better than thepandora I own. I would definitely buy again from them.
We’re so glad you like our charms, Ramona. We look forward to providing you with the best possible service in near future. Thank you so much! -Tiki