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Ramona J.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Beauty

Member since January 2019

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1 Review by Ramona

I ordered 3 wigs in December. After 3 weeks they arrived, but not in time for my event.
One was not a good fit. I returned within the 21 day policy period via USPS 2-day PM to ensure ontime delivery. After waiting several weeks for my refund, I got a card in the mail saying I needed to contact them in order to complete processing my order. I called and to my amazement was told I would not be receiving a refund because it was not received within the 21 day period...they supposedly received it 2 days after the expected delivery date on my USPS receipt. I was so angry and upset I hung up! Several hours later I called back to request that the wig be sent back to me since I had paid for it as well as return postage to send it back. I was now told that on the 18th they sold it to charity! Unbelievable! So I essentially GAVE them the cost of a wig and return postage with NOTHING to show for it! I WILL NOT TRUST THEM AGAIN! WHAT A RIPOFF!

Ramona Has Earned 6 Votes

Ramona J.'s review of Wig.com earned 6 Very Helpful votes

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