It did take a couple of months but guest services did give me a full refund for the damaged merchandise. It makes me so happy because we love shopping in the stores for holloween!
Thanks for letting us know about your experience. If you need further assistance please reach out to us at guestservices-supervisor@spirithalloween.com
“Damaged Merchandise”
12/10/19
• Previous review
I ordered a cup that was not available at the store. It arrived damaged. I contacted customer service and they asked for a picture of the damage. I sent it immediately and have not heard back from them. It has been 2 months. I will never order anything on-line from this outfit.
Thanks for letting us know about your experience. If you need further assistance please reach out to us at guestservices-supervisor@spirithalloween.com