They sold me products that are fake. One is an IPL permanent hair reduction that does not look like the product pictured in the instruction manual, it is missing the leds that indicate the power level, the product looks suspicious and when pluged into the electrical plug it does not do anything. In the instruction manual it says that all the led lights have to blink when inside the plug. If the button is pushed nothing happens, so its a plastic toy soled for the price of a IPL.