Thumbnail of user ralpht44

Ralph T.

5
Level 5 Contributor

Contributor Level

Total Points
11,536

83 Reviews by Ralph

  • DXDelivery

11/28/22
Verified purchase

Courier companies seem to be notorious for abysmal customer service. DXdelivery were ok on this occasion, apart from the fact the driver literally dropped the parcel on the ground from waist height as he got to the door. An arrogant manner and no courtesy, I guess that's the industry standard.

  • JustEat.co.uk

11/13/22
Verified purchase

I've lost count of the number of times food deliveries have been left on my outside doorstep, when the driver - for some reason that boggles the mind - has not known how to use a doorbell. Prices on restaurant menus also seem to be generally cheaper compared to the prices advertised via Just-Eat, with increasing delivery fees, service charges etc added on. I guess it's an incentive to buy decent, wholesome, organic food and prepare home-cooked means ourselves, at a fraction of the cost and with none of the hassles involved.

Tip for consumers:
Consider buying fresh, organic ingredients and cooking yourself

Service
Value
Shipping
Quality
  • WordPress.com

11/1/22

Wordpress.com is good value for money with pretty good customer support via chat or email. It is let down by the significant number of glitches on the various templates as the developers continue to make changes, often complicating simple actions in the editor. Many of the templates seem very restrictive in their scope, and even the full edit templates seem convoluted when trying to make global edits etc. Then you can discover one day that a lot of the text on your site is now highlighted in yellow for no obvious reason (this has happened numerous times over the past 18 months with no permanent resolution).

In short, Wordpress.com used to be much better and far less glitchy, but even with the problems it still represents better value for money compared to others e.g. squarespace.

Service
Value
Quality
  • SquareSpace

10/22/22

I switched to squarespace after being so frustrated with the way wordpress.com are steadily ruining their platform under the mantle of improving things. I thought squarespace would be a massive improvement, judging by reviews and templates offered. I've been disappointed in several ways, reducing my review from 4 stars to 1, so here are the pros and cons so far:

PROS:
Nicer templates
More design flexibility than wordpress.com in some areas
Reasonable backdoor/ editing interface

CONS:
Grossly over-priced for what you get
Prices advertised don't include taxes
They charge you when you transfer domain names and don't tell you upfront
You can't create even basic tables, which is shockingly inadequate
Forms have limited editing flexibility once you create them, and if you forget to insert something then you have to delete elements in order to do so (very basic design flaw and time-consuming to use).
Support access is very poor compared to wordpress.com with no real time chat available whenever I try to use it (only an irritating AI chatbot, which is infuriating). You are left to email for help, which is clumsy and too laborious for sorting problems efficiently.
Even by email they seem to send you generic cut and paste advice.
Features that are free on Wordpress are chargeable on Squarespace e.g. members areas
Members Areas navigation is limited to one item on a menu, which is ridiculous
There is no way to backup your website to protect against loss of data, which is shockingly inadequate given the money they demand...

COSTS:
Wordpress £36 per year
Squarespace £244 per year for equivalent features

I'm so disappointed with squarespace.com even though I'm happier with the template I'm using (the only advantage). Basic features like tables are essential, and squarespace just doesn't have them. They seem to be very focussed on money-making over service.

Please get your act together squarespace. A little more focus on delivering good service to customers and less on profit would make a world of difference.

Tip for consumers:
Don't rush into signing up for squarespace until you've tried other platforms. Be careful of hidden charges and taxes. Be aware of severe limitations such as no ability to create tables, nor to backup your website.

  • Glasgow.gov.uk

10/10/22
Verified purchase

Glasgow City Council have been ruining the city for decades. From the mass demolition of sandstone tenements to the destruction of the city centre with cheap, gawdy shopfronts, discount stores and tacky take-aways, Glasgow has never looked worse in all the decades I've lived here.

Parking charges are ridiculous and bus lane and other under-handed, money-grabbing revenue collection methods mean that using your car in the city has become a serious hazard.

I'm embarrassed by Glasgow and what it has become under Glasgow City Council. It's a mess and getting worse with 5G irradiating us all, and the Israeli audio and video surveillance system the council installed all around the city. I can only imagine how scummy the place must look to visitors and tourists coming here from overseas.

  • Kombuchaorganic.uk

9/22/22

In an increasingly poisoned world it's hard to find decent organic foods and products, so I was pleased to order organic kefir grains, kombucha, and sourdough starter form https://kombuchaorganic.uk/

  • Actizapharmacy

9/15/22
Verified purchase

I've emailed this company to tell them to stop spamming me and they just keep it up. Every day there's a new email in my inbox.

  • Northlanarkshire.gov.uk

9/5/22
Verified purchase

We thought the weeds growing out of the pavements where we live were a sign of the COVID-19 false pandemic lockdowns. But the fact is, they've continued to grow long after the lockdowns ended. We continue to pay extortionate amounts of money to this council when the streets have blocked drains that flood in heavy rain, the bin men ignore black bin bags of rubbish left out on collection day, old age pensions repeatedly have to chase the council to do agreed gardening (which is always done badly), there are no litter bins around anymore, meaning that neds just throw litter in the streets and gardens, and the streets are forever covered with dog sh! T from lazy, passive-aggressive owners. I realise this may all sound like a moan, but when you consider the money that northlanarkshire council extorts from every single household in a huge geographical area and the extremely poor service the public get in return, then this is yet another local government scandal that goes unreported and unpunished.

Tip for consumers:
Your council tax is money down the (blocked) drain

  • IndiaMART

9/2/22

I made the mistake of trying to buy something on Indiamart only to discover that by signing up you invite the whole of India to email you with bids on what you want to buy. Since signing up a few days ago my inbox has been inundated with endless emails from sellers and there is no obvious way to stop this, even after having disabled my account.

Service
Value
Shipping
Returns
Quality
  • Modlinairport.pl

8/30/22
Verified purchase

Warsaw's Modlin airport in Poland looks like a bus station from both outside, and inside. It is small and very basic and, in my experience, run by amateurs. I've never seen a more badly organised airport in all my years of travelling around the world. Staff throughout the airport seem sullen and disinterested in doing their jobs to any reasonable standard, from the circus clowns at security, hired for muscle power rather than brain power, evidently, and who bark orders at the public as if ithey were manning a Nazi road block. To the morbid-looking immigration agents at passport control, who secretly play on their phones whilst passengers wait to figure out that they, in fact, are not ever going to be called forward by one of these uniformed prison guards, and instead sheepishly wander up to the glass window and wait for the agent to finish texting his girlfriend.

Even the airport's website hasn't been updated, and still has 2022 new year messages and Covid testing notices on the front page, suggesting passengers attend the airport 3 hours before departure for testing (which is actually not in operation at all now). From top to bottom, this place is a disaster and a poor reflection on the Republic of Poland.

Tip for consumers:
Try Krakow instead

  • RyanAir

8/30/22

I realise that budget airlines aren't ever going to be the best, so I just want to qualify this review upfront, and the fact that my review is on the basis of value for money.

Ryanair owns planes; they have the staff to operate the planes; the fuel; the uniforms; the advertising and infrastructure. Ryanair have all of the ingredients that could make a budget airline good value for money, but they fail miserably to use any of these ingredients intelligently. Ad this reveals the missing ingredient: intelligence.

The main problem I have with this airline is that it is run like a bus service: a prison bus service. People are herded at the gate and when the announcement is made that the plane will be boarding you can barely understand what is being said from the robotic drone of the announcement (this is even worse onboard). Ryanair don't know how to manage the passengers at the gate, and rely on a strip of tape a few feet long to separate so-called 'priority' passengers from the others. This results in people all getting up at once, trying to elbow their way to the head of the queue by pretending not to; creating friction and resentment before people even get onboard. Passengers are then typically left standing for long periods where resentment builds.

The passenger seats are horrendously uncomfortable, even on a 2 hour flight. I imagine the decision-making on the seat upholstery was made under the 'whatever is the cheapest' rule. The seating is agony.

The tackiness of Ryanair is unparalleled, from the gaudy colours (again think 'whatever is the cheapest') to the inaudible robotic babble of the announcements, which no-one can understand and where it's difficult to even know which language is being spoken. It's also cringing to see grown men and women flogging scratch cards and perfume, teas and coffee.

Ryanair has all the basics it takes to run a great little airline well, with good value and quality for passengers who generate their profits. Instead it is run in a way that lowers the standards of travel unnecessarily due to an evident basic lack of care.

Tip for consumers:
Try another airline

  • Cactusproducts

8/9/22
Verified purchase

Excellent products and very fast delivery. They didn't reply to my email but other than that I can't complain. Will order from them again.

  • Sitebox.ltd.uk

7/31/22
Verified purchase

Right from the start of my order there were problems with no communications. Sitebox claim to offer next day delivery and three days later and having chased them several times there is still no sign of my order. The clowns at DPD are part of the problem. I won't be ordering from Sitebox again and would suggest that if you need something next day that you use a more reliable company.

  • Scottishbullion.co.uk

7/22/22

Rip-off prices at Scottish Bullion makes it very difficult to use them as much as I would want to use a local, Scottish business. They don't have prices on their website, so you have to keep emailing them to find out what they are charging. This is useless. When they do email you back, their prices are way over those of other online UK precious metal sellers e.g. Bullionbypost, so it's a wonder that they sell anything. I've been quoted nearly £200 above the spot price for one ounce of gold, when competitors charge about £100. This is pure greed and nothing less.

Tip for consumers:
You can buy your precious metals much cheaper elsewhere.

  • Currys Ltd

7/18/22
Verified purchase

We stood around waiting for nearly 30 minutes to be served whilst several staff were gathered nearby and casually chatting. Apparently only one member of staff knew how to operate the computer for the item we wanted. We had already bought a washing machine and just wanted to buy a phone before we left. We decided to just leave and buy the phone elsewhere due to the lack of interest of the staff at the Bishopbriggs branch.

Tip for consumers:
If you can afford to stand around wasting time whilst staff try to figure out how to use the computer system then go ahead

Products used:
Washing machine

Service
Value
Shipping
Returns
Quality
  • Three

7/18/22
Verified purchase

Apart from the fact that you can't simply turn off your voicemail without wading through infuriating phone menus, then waiting for an operator to turn it off...The latest email from Three brags about "rolling out 5G" across the UK. A lot of people will mindlessly think 'oh terrific. Now I can download a movie in half a second". But the grim reality is that Three and other telecomms companies addicted to profit are putting money before the health of the human population, animals and all life forms. It sickens me that there isn't a bigger outcry about this and that Three can actually brag about it. Check Barry Trower and others for the truth about 5G and other microwave tech that is taking DNA damage to a new level.

Tip for consumers:
Don't use Three

Products used:
mobile pnone

  • Hermesworld

7/17/22
Verified purchase

By far the worst, most corrupt courier company I've ever encountered. They have "lost" parcels of mine worth up to £1000 (read "stolen") and claimed they have destroyed parcels that were damaged. There is zero accountability in the executive of this company and they seem to be in bed with every major seller, acting with impunity and without being officially investigated. Please, please do not support this company by using them to deliver your parcels. I've even boycotted any seller who uses Hermes/ EVRI on principle because I don't want any of my money supporting them.

Tip for consumers:
Please don't use them at all

  • Scan computers

6/13/22
Verified purchase

I'm surprised to see a few low rated reviews on Scan.co.uk as I've never personally had any problems with them. Good competitive prices, fast delivery on the items I've bought.

  • Alpkit.co.uk

6/13/22
Verified purchase

I really like a lot of Alpkit's designs, colour choices and products. Many of the items seem to be well made in the UK and their Alpine Bond guarantee seems impressive and genuine. This is reflected in the higher-than-market price of many of their items (I remember when Alpkit was really cheap). My main gripe is that they are often quickly out of stock on items I like! Or that the colour options on some items are very limited.
And I've had the impression they can be a bit sluggish with fulfilling orders. But overall, I like this company and will continue ordering from them, assuming they have things I want in stock!

  • Emf-protection.co.uk

6/13/22
Verified purchase

We bought one of emf-protection.co.uk's expensive bed canopies made of silver impregnated fibres. Within a few months the fabric began to form dark, mould-like spots from what seemed to be oxidising silver. The whole canopy became so unsightly that we ended up not being able to use it. Dealing with this business was not a pleasant experience and my impression was that they operate under a profit-before-people business ethic.
So we ended up losing almost £1000 as a result. I was disgusted by the whole experience and wouldn't buy anything from emf-protection.co.uk again.

Tip for consumers:
After sales service is pretty awful. Buy their items at your own risk.

Ralph Has Earned 66 Votes

Ralph T.'s review of Scottish Labour Party earned a Very Helpful vote

Ralph T.'s review of Slaters earned a Very Helpful vote

Ralph T.'s review of Ekhart Yoga Online Yoga Classes And Courses earned a Very Helpful vote

Ralph T.'s review of Toolstation earned a Very Helpful vote

Ralph T.'s review of Bassdirect earned 3 Very Helpful votes

Ralph T.'s review of Laser earned a Very Helpful vote

Ralph T.'s review of Edinburgh Woollen earned a Very Helpful vote

Ralph T.'s review of Indeed UK earned a Very Helpful vote

Ralph T.'s review of The Electronic Intifada earned a Very Helpful vote

Ralph T.'s review of Hermes UK earned a Very Helpful vote

Ralph T.'s review of emf-protection.co.uk earned a Very Helpful vote

Ralph T.'s review of IndiaMART earned a Very Helpful vote

Ralph T.'s review of Evri earned 12 Very Helpful votes

Ralph T.'s review of Facebook earned 6 Very Helpful votes

Ralph T.'s review of Three earned a Very Helpful vote

Ralph T.'s review of ParcelForce earned 2 Very Helpful votes

Ralph T.'s review of RoyalMail earned 4 Very Helpful votes

Ralph T.'s review of HSBC UK earned a Very Helpful vote

Ralph T.'s review of Mountain Warehouse earned 3 Very Helpful votes

Ralph T.'s review of SquareSpace earned a Very Helpful vote

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