These people provide an easy to use site with lots of information on ipods, iphones, Macs, and many other products as well as parts and tools for repairing them. The repair tutorials have useful notes and pictures to guide one through the process. Parts prices are good and every time I buy something I also get coupons for $5 off another purchase. Since I buy repair parts frequently, I end up getting free shipping out of this. I have gotten fast, friendly, and very useful support over the phone and via email as well.
LaptopScreen.com guarantees a working replacement or your money back.
E-mail is not one of the offered contact methods to reach support.
The best way to address any issues is by submitting a support ticket.
Tickets are answered with-in 10 minutes during business hours.
LaptopScreen.com takes care of all shipping charges in cases where mistake happened on our side.
Please read more about our support in this article:
http://blog.laptopscreen.com/about-our-support-department/
Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111