These reviews are bs. I've been using HEAT USA for over 15 years in northern Westchester co. and have never had a problem and always get my oil for less. Their 3yr contract went up from $50 to $70. My neighbors use them. I signed my dad up and he went from a $365 a year contract and inflated per gallon cost to the 3 year contract for $50... and it ended up being the same damn oil company! Biggest one in Dutchess co. They were ripping him off for years. Do the math. Pissed me off! Most people are oil delivery company stupid. I've saved literally thousands on just thr service contract, nevermind the delivery price, especially when prices drop fast. HEAT USA drops it fast, while traditional companies keep ot inflated. Such a scam.