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Ralph F.

Contributor Level

Total Points
84

1 Review by Ralph

  • Sleep Number

6/20/19

We bot their bed and most popular, i8, mattress. Both were defective. The bed was delivered with a broken leg and rocked back and forth like a flop house bed. The mattress has no insulation in it and you cannot sleep properly while loosing body heat. It requires a foam cover. We could not get the company to do anything about the defective bed so we returned both it and the mattress. All of the company representatives: Store salesmen, home office personnel, delivery persons, technicians; all lie and make promises they never keep. Customer service is zero with this Co. We also were told a set of sheet came with our bed and mattress purchase so we had to pick a set out. I found a billing of $115 for these sheets on the invoice. I have never heard of such sales practices. Do yourself a favor and go to a reputable furniture store with a proper guarantee and customer service.

Ralph Has Earned 4 Votes

Ralph F.'s review of Sleep Number earned 4 Very Helpful votes

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