SFM is fast to collect money. But then nothing happens. Everyday one gets a new request of documentation, a set of questions. On return, always a new excuse. "No, we meant Lawyer", we answered the same questions 6 times, then requests to have a passport "translated to English"... it´s laughable. Once we had enough (one month on), we asked for a refund. The so called *, Client Relationship Manager was responding: "I will pass your request to the Legal team and you will be contacted in the next 4-5 weeks."... Guess what? Nothing.So now starts the fraud case against SFM. Stay away, the are scammers.
*Personal information redacted by admin
Dear Sir, thank you for your message and sorry again to hear about your disappointments. I've just checked internally and the refund was processed for 100% of the amount that you paid. Can you please check if you received it? If not, I am happy to liaise with our bank and send you a proof of refund. My name is James and I will take ownership of this matter until you get your funds back. Thank you!