Ralf T.

Folks, I can only recommend you to keep your hands off Blaroken. The clothes have the worst quality ever bought in my life. Every street market in Asia has better quality clothes. I wanted to give these things to a friend who is a biker, but between internet photo and product are worlds. Apparently the homepage looks like a US company - but is made in China.

I ordered 8 parts, which were delivered to me in 3 partial shipments (from Hong Kong). Why? So that no objection can be made against the payment via credit card and the objection period expires.

Blaroken was asked by me in email correspondence - 15 emails so far - to a) take back the inferior goods and b) refund the money. Neither of these have been answered, instead every Blaroken email asks questions or asks for photos to wear down customers or let appeal and return processes lapse.

I made a huge mistake here because I did not pay attention to all the details BEFORE buying. The homepage has no imprint, no address and no phone number, which is against EU legislation. Also US citizens are ripped off - like us. This site must be taken off the net!

I have involved
A) the German consumer center
Verbraucherzentrale/beschwerde

B) the EU consumer center
Eccwebforms/de/germany/complaint and

C) the US consumer advice center
Federal-agencies/consumer-center

I will also contact a lawyer, as I find this rip-off absolutely unfair.

PS1: I have asked the credit card company to withhold the invoice amount.
PS2: The address name in Hong Kong is - Blaroken TECHNOLOGY (HONG KONG) LIMITED – Why Technology?