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Just to save few dollars, I bought a cvs gift card from this site, finally when I tried using it, it showed ZERO balance.
Wasted half a day to call Raise customer service, they refused to help saying Guarantee period has expired.
It's a SCAM, I highly suggest to stay away.
My little son created a big groupon order while playing on computer (as my cc information was saved in my acct). I called the customer support around 3 hours after the order was placed, they were unwilling to help - they told me the order can not be cancelled. You have to ship the items back to the merchants for refund. I am not sure if I will get my money back:-(
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We're so sorry for any troubles this has caused you Rakesh. In January of 2015, at the time this card was originally purchased, we had a 100 Day Money-Back Guarantee to protect your purchase price. This was extended to 1 Year this past January as we want to be able to ensure that our members were purchasing with confidence. Unfortunately, due to the amount of time that has passed since this order was placed, we are unable to provide a refund for this card. We've added an additional $10 in Raise Rewards onto your account as an extension of our apology. Please don't hesitate to reach back out if you have any further questions or concerns about this experience.