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This is a company that has rebooked my flight many times and has not informed me. They haven't sent the e ticket or had the courtesy to contact me to inform me. My layover is for 2 days in Shanghai! They should provide something as this is way too long of a stay. I've been trying to call them but no surprise, they don't answer and then the call ends automatically after a few minutes. So much for an 24hr service! I will be taking this matter to court and reporting them to the fraud team soon as this would be considered a scam. Never going through them again. How horrendous!
Tip for consumers:
Don’t use this site unless you want to be scammed.
Raju C.'s review of Travelgenio earned a Very Helpful vote
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I bought ticket with insurance and I broke my leg, i have dr reports everything and I applied...
I bought two tickets and travel insurance in November for a trip in April through Travelgenio. My...
Thank you for contacting us Raju. As you know, airlines sometimes change their flight schedules, in which case what we at Travelgenio can do is to help you find an alternative, from among the airline’s options. Please send us an e-mail to customer.service@travelgenio.com with your reference so we can study your case and help you with the change. Thank you.