I purchased an oxymeter (Order No - 38666)and it was showing delivery on 17th Oct and they were not able to deliver it on time. I paid the amount online 1999. First they say that they will not able to cancel the order as it was already dispatched. When I started arguing then they change their policy and say that if you cancel your order then you have to pay courior charges of Rs372. When I ask for the reason of the charges they have no answer. When also I ask them what would happen if it would Cash on Delivery order will you charge the courior charge and who will pay the courior charge, they have no answer.So my advice please do not purchase any product directly from Dr Trust.If you want to purchase then purchase it from Amazon or Flipkart. Atleast they will not charge you courior charges :).