I wish I read all the bad reviews about Powerhouse fitness before ordering my treadmill. As described in other reviews I am undergoing a traumatic experience with the Powerhouse fitness online team.
I ordered an expensive Lifestyle treadmill worth £2799. A damaged treadmill was delivered on 24/04/2020. Since then I have been emailing all the team emails of powerhouse. No response yet. I have had a chance to engage with their live chat service 10 days ago. The chat person said he will ask the technical team to look into it, but still no response yet. The unused treadmill packs are now occupying the whole room. Power house has not contacted me yet for the past 3 weeks to take the damaged treadmill back.
I will never recommend this website to anyone and I will never use it again.