Simple and easy to use compare to other dating apps I've tried. Unfortunately, I'm having a hard time to contact their customer support, seems like it's not working or perhaps nobody here really wants to assist me. I hope this app improves better in the future.
Greetings Rain. I’m very sorry to hear you had trouble contacting our support team. Our team undergoes rigorous training to provide the best support possible, and we try to minimize such cases as much as possible. If you had trouble reaching out to us through one of our suggested means, please note that we have two different methods of contacting support. The primary method is contacting us through our in-app live support chat, and if you are unable to do so, then you can always send us an Email at support@hily.com. Please be sure to contact us through either of the methods mentioned above, and we’ll be happy to help you with any issues or questions you might have!