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WHAT A JOKE! I signed up for a special "3 months for $9.95 membership". When i got the receipt i discovered that they had charged me $59.70. First of all, the only info I was given was birth month, year, zodiac sign and ethnicity. All of which is useless and already known. When I clicked the "full report" tab they wanted me to pay more money to see it. I then called customer service and they refused to refund my money even though i didn't get what was advertised. After arguing with them and asking for a supervisor they finally said they would refund $44.78. That means they still charged me $14.92 when it was only supposed to be $9.95 for the entire membership. What a scam!
Rainbow N.'s review of Spokeo earned 36 Very Helpful votes
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Dear Rainbow N.
We understand your concern and want to assist in resolving this issue. Spokeo is a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. When someone signs up for one of our services, the payment page will display a price much like the one you saw at $9.95. This is actually the average amount it would cost to use Spokeo's services on a monthly basis. The details of exactly how much someone will be billed is displayed in our Terms of Use disclaimer. In your case, for example, it states that you would be billed $59.70. We apologize for any misunderstanding, and for the inconvenience this experience has caused.
Sincerely,
Spokeo