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Rahul C.

Contributor Level

Total Points
80

1 Review by Rahul

  • Grubhub

3/5/16

I placed the order at 7 pm on a Friday evening. Food was delivered to me at 10 30 pm. When I placed the order online, the estimated delivery time shown was 8:45 pm, even though before placing the order online, the website mentioned delivery time as 45 mins approx. But then I thought maybe its a Friday, that is why the rush! Anyways, I lost my patience when the clock hit 9 15 pm and these buggers didn't even have the courtesy to pick up my call. I kept calling them, left 3 detailed voice messages, but nobody responded back. I called the restaurant, they said the food was already prepared 1 hour ago and nobody was there from foodler to pick up my order, which means I got cold food. This is the very last time I will ever place an order through this website. This is HIGHLY unprofessional. At least have the courtesy to pick up calls, or inform the customers that the food will be delivered late. UNBELIEVABLE!

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