This service is so devious and doesn't keep it real with you. By the time you get the full picture, they've either wasted your time or $#*!ed you over. In this case I got my time wasted. Me and my brothers decided we wanted to plan a trip to 6 flags great adventures. But we didn't have a vehicle. We looked and a lot of car rental services were expensive, because I was under 25.
Until I found budget. They did boost the fee because I was under 25, but it wasn't that bad. I added insurance on it and everything. So later that day I went to go to pick the car up. I had to wait on a short line, however there were only two slow employees, so that took an hour for me to be seen. After the long wait, I talked to the lady. She asks for my Driver's license and Credit card. I was assuming she meant Debit card, because didn't pay using a credit card. Than she says if you're not flying in or out I can't take a debit card I need credit, besides you need to be 25 or older to do debit. I said Why do I need a credit card, because I'm under 25 and I'm not flying in. That's a pretty stupid policy and I was never told this. She avoids my question says the best thing you can to do is call this number and refund the reservation. I told her about the trip and was trying to figure out if there was anything she could do. She said in a nonchalant attitude, Sorry it goes against our terms. I called them up and I spoke to two customer service unrepresentative who could barely speak English, they were given me the run around, until they cancelled the reservation. Now I have to wait up to 7 business to get my money back. Thanks to them for not keeping it 100 percent with me, I have to not only break the bad news to all three of my brothers, but hope I could rescheduled the trip I reserved at 6 flags. Budget needs to communicate with their employees and customers, change their terms and services for drivers 21-24, stop hiring idiots and stuck up people and stop the under handed tatics. For this I will never attempt to use this service, anymore.