First of all I am very pleased in how fast I received a reply on my mail mentioning a problem with the delivery service here in Germany.
Secondly, I was instantly presented with a way to fund more information about where my package is and last but not least, they offered me to reship it without additional costs or get a full refund.
In conclusion I am very happy how efficient and friendly my problem was dealt with, full score from my end.
Hi Rafet, thank you so much for leaving us such a nice review! We appreciate it a lot :) Greetings to Germany!