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Rafael P.

Contributor Level

Total Points
80

1 Review by Rafael

  • WebstaurantStore

1/14/19

I received a different product than advertised, I never wanted to change, they did not take responsibility, they put real photos

Thumbnail of user chelseyt
Web A. – WebstaurantStore Rep

Thank you for your review, Rafael. I'm sorry if you received the wrong item. We try to provide the most accurate images of our products as possible. However, some product images prove difficult or impossible to obtain. In these cases, we will use the closest representative image we can find for the product. These representative, illustrative images may show optional accessories or features, or may be an image of a similar product.

Therefore, we recommend that you carefully read the product description and other related product literature such as Specification Sheets, SDS Sheets, etc., before placing your order. If you have any questions or concerns about a product after reading the description and product literature, please contact us. I am unable to locate your order without your order number, email address or information used to place your order but if this issue is still ongoing, please reach out to us at Help@WebstaurantStore.com and put it to the attention of Jarrod.

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